If you are a former 1st Pacific, Mission or new member logging into Online Banking for the first time after the system upgrade, please follow the steps below:

1. The PIN number will default to the last four digits of the primary account holder's Social Security number.
2. The system will require the creation of five (5) security questions. You must re-enter PIN (last four digits of the primary account holder's Social Security number) and then create a new 8-digit PIN, which can be a combination of numbers and letters.

If you were also a bill pay user, your payee information was transferred into the new system. Just click the “Pay Bills” tab to access the new online bill pay.

Note: If you are a former 1st Pacific Member, your account number has changed. The new data system has a nine-digit account number standard. Accounts with less than nine-digits will get a new set of prefix numbers to ensure a nine-digit standard. Each number will begin with "7" and some number of leading zeros and end with your account number. See the chart below to better understand the new formatting.

If you have any problems accessing Online Banking, please call us at 800.273.6428